About Our Salon
Our salon was created with your pets comfort and safety and stress free zone policy in mind with our 24 yrs experience and becoming a senior specialist and fellow pet lovers. We take pride in our unique salon, services, and excellent care for our clients and their pets. We invite you to see the difference in pet care today!
Due to having an accommodating spacious runs with blankets and pillows and all sorts of soft comfortable bedding's, and soft soothing variety music; this unique feature allows us to ensure your pet will be relax and stress free before and after their grooming services.
Although we have a small amount of kennels available for use (if needed) this option allows pet's to become more comfortable and enjoy their spa day more if they have an issue with the hand blow dryer. We do offer 100% hand blow dry which this feature is also well suited for pet's who have trouble being kenneled / crated. However we have professional kennels that can be used (if needed.) Kenneling pets that aren't socialized may be required.
Or kenneling pets on a busy / over flow day may be needed. Of course you will be called 10 minutes before your pet is done or as soon as your pet is ready for pick up. Although we love this area and appreciate the company we kindly request that rascals are picked up within 1 hour of service completion to avoid having an over filled salon that could compromise comfort and safety to other guests.if needed an additional time / day sitting services is available if needed. A $6 an hour Fee may apply after the one hour pick up time has past.
If your dogs can't be kenneled for any reason additional fees to reserve a "express grooming" time slot will be required. "Express Grooming" is a appointment where your pet(s)is / are the first dog(s) of the day or last dog(s) of the day to ensure a non stress kennel free spa day.
Our goal is to keep your pets in our care for as little time as possible with safety & quality in mind. If your dog's can't be kenneled, an express grooming appointment will be required. Although we do our best to not have extended appointments, we design our daily schedule with service request, pet's temperament, coat condition and size of dog in mind. We book one on one sessions and preform in depth services.
Services do typically take a few hours. Despite our efforts to avoid delays, at times it can happen later in the day as when we book we can't physically assess dog's when booking so coat conditions and behaviors can potentially delay other appointments. Again we work diligently to avoid this, but pride ourselves in honesty. Thus if your pet has special needs and / you would like a potentially quicker process we kindly suggest the express grooming option, at additional cost. This overall will guarantee a true stress free, safe spa day for your pet, other guest and the pet stylist all in one.
If you would like to book our daycare area for after services, a daycare fee per dog will apply. With both options you will be contacted 10 minutes prior to your dog(s) being complete.If needed a more desired call time; may do so upon REQUEST only. We kindly request that you coordinate your schedule to pick up in a timely manner so we can utilize this area for other guests. Express Grooming appointments require additional fees of $15.00 per dog for a convenience factor. This is an industry standard.
Monday - Saturday 9am-6pm
Our daycare hours are within business hours. We understand that these hours may conflict with some pet parents schedules. We do have fur-tastic referrals to local daycare and boarding providers if needed.
Due to our limited space; we do ask you to let us know ASAP if day care (early drop OFF/ or late pick up) will be neededto ensure a proper relax spa day for all furry family members/clients
$6 an hour starts: After your 30min window (early) drop off / and or after your 1 hr window(late) for pick-up. Please feel free to ask any further questions upon calling or scheduling your furry family members spa day appt.
Discounts do not apply for this feature
Our daycare area was designed for your rascals comfort! Just like grooming & training, socialization is important for your pet’s health. We are happy to offer daycare for socialization purposes, for the working pet parents or for running errands. Your rascals can take it easy in our air conditioned suite with fresh water, toys, fellow rascals to play with and more! All daycare participants are required to undergo an evaluation prior to joining the play group, this is to ensure that your rascal(s) is/are comfortable in the open play environment. The evaluation and enrollment for daycare is a onetime only process. As always at Natalie’s Rascals your pets comfort and safety are number one thus all daycare guests will be monitored by our qualified team. Our daycare may be smaller, but it still has a lot to offer. Its inmate size allows us to have a select few rascals playing each day; which can be great for rascals that are on the shy side. Like all pets that walk, pounce, and run through our doors all rascals that participate in open play must follow our vaccine requirements.
Un-altered pets over 9 months old won't be accepted in daycare
At Natalie’s Rascals we want to ensure your rascals are comfortable and safe. Your rascal’s best interest is always in our mind set. If for any reason we notice that your rascals isn’t thriving in the open play environment we will notify you accordingly. Although our evaluation process is in depth if we notice any signs of aggression or bullying your rascal will be subjected to dismissal from our daycare program. This is to ensure the safety for your rascal, other rascals and our care givers. If you notice your dog is not feeling well please refrain from placing him/her in open play. If we notice your rascal is not feeling well (example: runny stool) we will notify you immediately, and your rascal may be removed from the play group until you are available for pick up. There is no food allowed in open play, if you would like to bring a snack or lunch for your rascal to have during the day we will be happy to give him/her a private area in the afternoon to take a break from the other rascals.
If a rascal exhibits toy aggression, we will pull toys from the play group during that rascals play session.
Special Needs Accepted!
We have two vet assistants on staff that are trained in medication administration, so if you dog needs medication during the day we can stick to your schedule at no extra change. This includes insulin injections.